INFORMATION COLLECTED AND HOW WE USE IT WHAT WE COLLECT
Cuba Directo's primary goal in collecting personal information from you is to give you a meaningful, enjoyable and customized experience while using our website, and to allow us to develop new products and services which are relevant to consumers like you. Personal information also allows us to provide services and features that most likely meet your needs, and to customize our service to make your online experience smooth and efficient. Personal information received from you online will only be used by the brand to which you submitted your information, the Cuba Directo , a purchaser of the brand, and other Cuba Directo brands, except as otherwise required by law or as Cuba Directo discloses to you when the information is collected.
INFORMATION WE COLLECT
Directo does not require visitors to our websites to provide personal information
in order to obtain access to any of our products. Cuba Directo collects personal
information (including but not limited to your name, address, telephone number,
and email address) from our visitors only on a voluntary basis. You are in control
of the personal information you provide to Cuba Directo online. You can:
1. Ask for a copy of your personal information
2. Correct or update your personal information
3. Remove your personal information from our records On Cuba Directo site you can order product, write a product review or otherwise express an opinion, subscribe to our product info services such as new product notification etc.
These actions require you to submit some information in order to participate. These actions and the types of information required are described in more detail below.
Registration/Subscriptions/Product Samples Requests: To fully use our website, visitors may need to create their own online account, where visitors will be required to provide us with their personal information. Visitors may also be asked to select a password. Further, to register for certain services or become an account holder, we may ask visitors to submit their name, email address, home address, and zip/postal code. In addition, we ask for country of residence and age so that we can comply with all applicable privacy regulations. You can further make choices about receiving email newsletters and alerts from Cuba Directo brands. You can always decide not to receive or stop receiving any email from Cuba Directo brands that you do not want.
Referrals: Occasionally, visitors will have the opportunity to forward product sampling opportunities or other information on the website to friends/relatives or to send messages from our websites or interactive advertisements to friends/relatives. This personal referral information you provide to facilitate this communication is used on a one-time basis or stored only for analysis purposes, and are not further used by Cuba Directo to contact referred individuals, except in circumstances where we obtain consent from the people you have referred to receive communications from us.
Consumer Services and Contact Information: If you provide our consumer service representatives with feedback on your experiences with our products/services or otherwise submit questions to our consumer service representatives or webmasters, you will be asked to supply personal information for our record keeping and follow-up.
HOW WE USE YOUR INFORMATION
1. Personal Information
We may use your personal information to contact you. For example, we may send you marketing or promotional materials including emails or other information; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing or shipping your order for products or services offered through our website. We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our sites' content, layout and services. We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. We believe these uses allow us to improve our site and better tailor it to meet our visitors' needs. Cuba Directo does not collect personal information automatically, but we may combine non personal information collected automatically (e.g., through cookies) with your previously submitted personal information.
2. Aggregate and Statistical Data
Cuba Directo uses web log information (such as your web browser, operating system, pages visited, etc.) to help us design our website, to identify popular features, and for other managerial purposes. However, web logs may be used if necessary to help identify any person attempting to break into or damage our website. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.
DATA SHARING AND TRANSFER
a) How We May Share Information
We will not share, trade or sell personal information of our visitors for use by any business, other than the brand to which you submitted your information, the Cuba Directo , a purchaser of the brand, and other Cuba Directo brands, without your consent. Occasionally, we may share personal information from you (such as name, mailing addresses and email addresses) with vendors, contractors or partners of Cuba Directo in connection with services that these individuals or entities perform for or with Cuba Directo. These vendors, contractors or partners are restricted from using this data in any way other than to provide services for Cuba Directo, and they may not share or resell this data. The services they provide for Cuba Directo include mailing product samples. Cuba Directo also reserves the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law.
b) Data Transfers
Your personal information will generally be stored in our Cuba Directo database. Cuba Directo data protection standards are the same, regardless of where your personal information is stored. Cuba Directo adheres to U.S./EU Safe Harbor principles. If you feel that Safe Harbor privacy principles may have been violated by Cuba Directo, you may Cuba Directo with your complaint.
COOKIES AND WEB BEACONS
When you view our website we may collect some non personal information about you. The collection of this non personal information is done either through the "cookie" technology or with "web beacons" (also called "single-pixel gif" or "web pings"). Neither our cookies nor web beacons nor web log information collects any personal information. a) Cookies When you view our website we may store some information on your computer. This information will be in the form of a small text file, also called a "cookie". Cookies help us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent. b) Web Beacons Web beacons are site instrumentation that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion we may use web beacons to establish how many of the emails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon.
Our site allows you to choose to receive or stop receiving communications from us. If you would like to be removed from Cuba Directo programs you enrolled in or prevent further use of your personal information, please send us an e-mail to this address: email@example.com.
DATA SECURITY AND RESPONSIBILITY
Cuba Directo is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. We use secure connections on our web site to protect credit card information during its transmission.
ACCESS TO YOUR INFORMATION AND COMPLAINTS
you have submitted personal information to Cuba Directo through an Cuba Directo
website, or if someone else has submitted your personal information through
an Cuba Directo website you can access, correct and update your personal information
through your Cuba Directo account. Cuba Directo will use reasonable efforts
to supply you with the information you requested to access and to correct any
factual inaccuracies in this information. Cuba Directo is committed to working
with consumers to obtain a fair and rapid resolution of any complaints or disputes
about privacy. Please send us your questions or comments regarding our privacy
practices on: firstname.lastname@example.org, or send us a letter to:
Unit 30, DRCA Business Centre, Charlotte Despard Avenue
Battersea Park London, SW11 5HD
Cuba Directo will be happy to respond to your questions and comments. Please feel free to use your native language when contacting us at this address.
YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES
By using this website you signify your acceptance of this Privacy Statement, and you adhere to the terms and conditions posted on the website. If you do not agree with any of these terms in, please do not use this site or submit any personal information. This clause is not enforceable in member states of the European Union.